Mobility Scooter & Power Wheelchair Manufacturer Parts Contacts

We’ve covered the most common brands, but the mobility equipment world has dozens of smaller and regional manufacturers. Search “[brand name] customer service” directly, or check our manuals & troubleshooting PDFs page — your model’s manual usually lists the manufacturer’s direct parts line.

Check the sticker under the seat, under the shroud near the battery compartment, on the joystick housing, or on the frame near the motor. Having both numbers ready before you call saves real time — the rep will usually ask for both.

OEM (manufacturer-original) parts are the safer default, especially for batteries, controllers, and anything electrical — mismatched specs can damage your equipment or void what’s left of a warranty. Aftermarket parts can work for simple wear items like tires or upholstery, but verify compatibility with your exact model first.

It varies by brand. Some manufacturers sell parts directly to consumers over the phone; others route all orders through authorized dealers. Either way, calling the number above is the right first step — they’ll tell you exactly how to get what you need, or point you to a dealer who can.

This happens with older equipment. Try a local tech or handyman who may source compatible universal parts (batteries and connectors especially), or check our battery & charger compatibility guide — batteries in particular often have universal replacements even when the original brand is gone.