When will my order ship?

Most orders are shipped via Federal Express or UPS and should arrive 2-5 business days after you place your order.


Customized Products do take longer - approximate timelines are as follows:

LIFT CHAIRS: Standard configured lift chairs should arrive within 2-5 business days with standard fabrics and options. Custom configured lift chairs can take from 5 business days to 4 weeks to arrive depending on the model, fabric and options you select.
 
Any lift chair ordered with heat and/or massage options can take 3-4 weeks to arrive.

Other custom lift chairs, such as heavy duty models, can also take from 3-4 weeks to arrive.


POWER WHEELCHAIRS: Standard configured power wheelchairs should arrive within 3-5 business days for many manufactures. Power chairs with non-standard seat sizes or other custom options can take from 1-2 weeks to arrive, depending on the manufacturer.

SCOOTERS: Travel and medium sized scooters with standard options should arrive within 2-5 business days. Full sized or Heavy duty scooters with standard options can take 3-10 business days . The selection of some accessories on full-sized scooters, such as special seating sizes, flat-free tires, lighting packages, or turn signal packages, are considered custom orders and will take from 1-3 weeks to leave the warehouse.

Pacesaver scooters are built to order, and take approximately 2 weeks to leave the warehouse.
 
*All the above products are delivered via freight carrier. The freight carrier will call you to arrange a specific delivery time once the product is at their facility in your area.

Shipping Outside the Continental USA

Please call for delivery timelines. In-home repair programs are not offered outside the USA.

The above a are approximate timelines please call us at 800-996-6575 to get specific delivery timelines for any customized products.