I want to let you know that Peter in sales is great he helped me get my scooter and then went over and above to make sure I got the proper charger after the manufacturer sent a faulty one and then sent a new one ground UPS which took 2 weeks to get here. Peter called the manufacturer and got one sent to me overnight. I now use my scooter and love it but know that without Peter's help I would not have had it as soon as I did I want to say Thank You to Peter and thank you to your company for hiring him . He is great.
I am writing to thank you for the quick shipment of the chair. It did arrive on Friday, 13th and both of us appreciate that.
It is fully assembled, with it's permanent occupant smiling and very comfortable.
Thank you - great service ...
M & M Lawrence
I WANT TO THANK YOU F OR ALL YOUR HARD WORK.
I RECIEVED MY CHECK FROM SOCIAL SECURI TY AND
I AM WAITING FOR MY CHECK FROM BC/BS.
I LOVE MY SCOOTER I CAN NOW GO TO THE STORES
AND NOT WORRY IF THERE WILL BE AN ELECTRIC WHEEL CHAIR FOR ME TO USE.
THANK YOU AGAIN
Harvey, The Wrangler scooter arrived today and it is totally awesome!!!! Even if I did not have ""limited Mobility" I would buy this. It is like a small golf car and built like a tank! I want to thank you and Sherry for the courteous service provided me.
Great customer service. !!!!!
That's all I have to say. And thank you!
Diego L. - New Jersey
I want to thank you for all your work and persistence in helping us
obtain reimbursements from Medicare and Anthem Blue Cross for the seat
lift chair we ordered from EasyMed last October. You guided us
through this somewhat complicated process with your expertise,
patience and professionalism. You stayed right on top everything,
calling me and the doctor for needed information. Because of your
hard work, we received checks from both Medicare (approx. $275) and
Blue Cross ($76) last month.
The chair has made a huge improvement in the quality of my mother-in-
law's life. It enables her to be a little more independent and she
loves the massage/heat feature! This was a gift for her 90th birthday
and she tells us everyday how much she loves it.
Thank you, again, for all your help. Please pass on to your
supervisor how pleased we are with all that you did for us.
Sincerely, Jeri V.
Thank you, Harvey, for following up on this. She got her scooter last week and she absolutely loves it! It was very easy to assemble and we look forward to taking it to the mall. She's already taken the maiden voyage on the road walking alongside the dogs. Thank you very much.
I want to say that the scooter has been a great help to my wife and I. It has made our life so much better. People are always wanting to know where it came from and we tell them to go to EasyMedOnline.com.
I'm writing to let you know that your telephone representative, Ryan, was EXTREMELY helpful with my recent order, of a wheelchair, which I purchased for a family member. He not only took my order but explored your inventory for a seat belt and cushion for the chair, and called me back about the above. Again a call back to verify the arm extension on the chair. He made me feel secure in the purchase, because he cared about the person for whom the chair was purchased and his needs. Rarely, do I run into a telephone representative that is so kind.
I placed my first order with you late Saturday night. I believe I spoke to Rory. He was very helpful in further describing the item I was interested in. It is now Wednesday afternoon, and I have received the rollator walker I purchased today. I wanted to let you know how impressed I was with your website and that you had customer service available on a weekend with a live person to speak to. I am a physical therapist in the homecare environment and will certainly recommend your website to my clients for their durable medical equipment needs. Thank you again for the wonderful service you provided.
Thanks again for your advice and follow-up responses to my questions. This is the kind of service and customer treatment that will make me prefer to make all my disability purchases through Easy Med. I thought that I would let you know that I decided to purchase the 16" seat Winnie chair today. The price was fantastic!
Your Medicare people were so informative and helpful. I could not be more pleased with the service I received from Harvey. I did not have to use any of my own money and it was delivered and setup for me. I absolutely love it!
GREAT SERVICE! GREAT PRODUCT ! Feel free to use this endorsement.
Dear Ryan, I received the replacement DRIVE rollator; I’m very appreciative. Using the other one was rather tenuous. Without the proper seat I would have been in big trouble. It is gratifying to know that there are still some companies that are concerned about the customer.
Yours truly, Fanny E. W.